Contact information

Contact Information

Customer Support

For any questions, concerns, or feedback, please don't hesitate to reach out to our dedicated customer support team at support@luminau.shop. We're here to help you with your shopping experience at Luminau.

Support Hours

Our customer support team is available to assist you from Monday to Friday, 9:00 AM – 6:00 PM EST. Please note that we respond to all inquiries within 1–2 business days. We appreciate your patience and look forward to helping you.

Order Inquiries

If you have any questions or concerns about your order, please email us at support@luminau.shop with your order number included in the subject line. This will help us to quickly locate your order and provide you with the assistance you need.

Store Information

Welcome to Luminau, your online destination for the latest fashion trends. For any general inquiries or to get in touch with us, you can email support@luminau.shop. Please note that this page was last updated on June 19, 2026.