Contact information
Contact Information
Customer Support
For any questions, concerns, or feedback, please don't hesitate to reach out to our dedicated customer support team at support@luminau.shop. We're here to help you with your shopping experience at Luminau.
Support Hours
Our customer support team is available to assist you from Monday to Friday, 9:00 AM – 6:00 PM EST. Please note that we respond to all inquiries within 1–2 business days. We appreciate your patience and look forward to helping you.
Order Inquiries
If you have any questions or concerns about your order, please email us at support@luminau.shop with your order number included in the subject line. This will help us to quickly locate your order and provide you with the assistance you need.
Store Information
Welcome to Luminau, your online destination for the latest fashion trends. For any general inquiries or to get in touch with us, you can email support@luminau.shop. Please note that this page was last updated on June 19, 2026.