Luminau Shipping Policy

Last updated: June 19, 2026

Order Processing

Once you place an order with Luminau, our team works diligently to ensure it is processed and shipped out as soon as possible. Order processing typically takes 1–2 business days. As soon as your order is dispatched, you will receive a tracking email that allows you to monitor the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to meet your needs. Below is a summary of our domestic shipping options:

Shipping Method	Shipping Cost	Estimated Delivery
Standard/Free	Free	5–7 business days
Expedited	Calculated at checkout	3–5 business days
Express	Calculated at checkout	1–3 business days

International Shipping

For our international customers, please note that shipping times can vary significantly depending on your location. Typically, international shipments take 7–21 business days to arrive. It is also important to be aware that you, as the customer, are responsible for any customs duties or taxes that may be applied to your shipment.

Order Tracking

With the tracking email sent after your order is dispatched, you can easily track the progress of your shipment. If you have any concerns or questions about the status of your order, please do not hesitate to contact us.

Lost or Damaged Shipments

In the unfortunate event that your shipment is lost or damaged, please contact us at support@luminau.shop within 10 days of the expected delivery date. To facilitate a prompt resolution, please include your order number and photos of the damaged items