Terms of Service

1. Acceptance of Terms

To use the Luminau online store, you must be at least 18 years old. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our website.

2. Products and Availability

Luminau strives to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we reserve the right to change or update this information at any time without prior notice. Product availability is not guaranteed, and we may limit or cancel the quantity of products available for purchase.

3. Orders and Pricing

When you place an order, we will send you an email to confirm receipt of your order. This confirmation does not guarantee that your order has been accepted. We may, in our sole discretion, accept or reject your order. Prices for products are subject to change at any time, but changes will not affect orders that have already been accepted.

4. Payment

We accept various payment methods through Shopify Payments, which is certified as PCI DSS compliant. By using our website, you acknowledge that you are providing payment information to Shopify and that we do not store or process your payment information directly. You agree to pay the full amount due for your order, including any applicable taxes or shipping fees.

5. Shipping and Delivery

For information about shipping and delivery, please refer to our Shipping Policy. This policy outlines our shipping procedures, estimated delivery times, and any applicable shipping fees. By placing an order, you agree to be bound by the terms of our Shipping Policy.

6. Returns and Refunds

For information about returns and refunds, please refer to our Return & Refund Policy. This policy outlines the procedures for returning items, obtaining refunds, and any applicable restocking fees. By placing an order, you agree to be bound by the terms of our Return & Refund Policy.

7. Intellectual Property

All content on our website, including text, images, and trademarks, is the property of Luminau or its licensors. You may not reproduce, distribute, or display any of this content without our prior written permission. You agree not to use our website or its content for any commercial purpose without our express consent.

8. Limitation of Liability

In no event will Luminau be liable for any indirect, incidental, special, or consequential damages arising out of or related to these Terms of Service or your use of our website. Our total liability to you for any damages will not exceed the amount you paid for the products or services that gave rise to the claim.

9. Disclaimer of Warranties

Our website and its content are provided "as is" and "as available" without any warranties of any kind, express or implied. We disclaim all warranties, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Governing Law

These Terms of Service will be governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising out of or related to these Terms of Service will be resolved through the courts of the applicable jurisdiction.

11. Modifications to Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice. The most current version of these Terms of Service will be posted on our website. By continuing to use our website after we post changes to these Terms of Service, you agree to be bound by the updated terms.

12. Contact

If you have any questions or concerns about these Terms of Service, please contact us at support@luminau.shop. We will respond to your inquiry as soon as possible.

Last updated: June 19, 2026